Shipping policy

Shipping Policy

Last updated: June 2026

Where We Ship FitlyBuy ships exclusively within Australia.

Shipping Method & Cost We offer Express Delivery across Australia — completely free of charge. There are no minimum order requirements to qualify for free shipping.

Estimated Delivery Timeframes Once your order has been processed and dispatched, you can expect delivery within 1–3 business days, depending on your location within Australia. Remote or regional areas may occasionally experience slightly longer delivery times.

Order Processing Time Orders are typically processed within 1 business day of being placed. Orders received on weekends or public holidays will be processed on the next business day.

Tracking Information Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this to monitor your delivery in real time through the carrier's tracking portal.

Delivery Restrictions

  • We currently ship to Australian addresses only.
  • We are unable to deliver to PO Boxes or Parcel Lockers at this time.
  • FitlyBuy is not responsible for delays caused by circumstances outside our control, such as carrier disruptions or extreme weather events.

Questions? If you have any questions about your delivery, please contact us at [your support email] or visit our Refunds and Warranties Guide for more information.